Attendee Guide

Circle Day is right around the corner! To fully prepare you for the event, this guide will serve as a go-to resource leading up to–and on–August 24. Below you’ll find information about Circle Day’s online and in-person experiences.

Online Experience →

In-Person Experience →

Online Experience

Online attendees will join Circle Day on Hopin, a virtual conference-hosting platform. Similar to the physical event, the online event experience is self-directed and features directions to help you get around. In addition to watching sessions, you’ll have the opportunity to connect and collaborate with both online and in-person attendees. 

Please contact circleday@squarespace.com if you have any issues accessing Hopin before August 24. If you have any questions during the event, the Squarespace team will be standing by to offer technical Hopin support.

Using Hopin

Best Practices

To ensure Circle Day remains a safe, fun, and light space for learning and collaboration, we expect the chat areas of Hopin to be representative of our supportive Circle community. As you interact with fellow attendees, we ask that you balance productivity with joyful creativity and curiosity.

Please keep the following online guidelines in mind:

  1. On Hopin, please use your first name and last name. 

  2. Treat everyone with respect and use appropriate language.

  3. Absolutely no harassment, sexism, racism, or hate speech will be tolerated. 

  4. Remain professional and kind.

  5. No spam. Self-promotion is allowed, but please ensure that any links you share are trustworthy sources. This includes DMing and networking with fellow attendees.

  6. Don’t post inappropriate material or words.

  7. If you see something in the chat that’s against the rules, please let staff know. Squarespace may require attendees to leave for violating any of our event rules.

  8. Lean on your fellow community members for support and welcome diverse perspectives.

  9. Please act in good faith. Trust that we are all working for the collective good of Circle members and their clients.

Joining the Event

We recommend accessing Hopin on your desktop before the event. If you prefer to access the event via mobile or tablet, download the mobile app for iOS and Android from Hopin’s downloads page. 


While you won’t have access to the event itself prior to August 24, you will have the option to visit the Circle Day registration page. Read Hopin’s guide for details on navigating around this page.

When you registered for Circle Day, you were prompted to create an account on Hopin. If you know your login information, sign in. If you don't remember this information, you can reset it using the password reset form on the same page.

Once logged in, navigate to your dashboard and you will see a direct link to Circle Day. You can click on the event to get in approximately five minutes before it starts at 9:55 AM ET. 

View Hopin’s official guide for more details on how to access an event.

Attending Sessions

Depending on the event schedule, participants can access sessions by visiting the Mainstage or Online Stage. The Squarespace team will share event reminders throughout the day so you’ll always know where to be and who’s speaking.

Getting Around

Hybrid Areas

Reception: Find information about attending sessions, connecting with other attendees, and learning more about Circle.

Schedule: View the day’s order of events. 

Mainstage: Tune into presentations streamed directly from Squarespace NYC HQ. 

Online-Only Areas

Some areas of Hopin are online-only and include live presentations, video, content, and other interactive features exclusively for virtual Circle Day attendees. These areas include the following:

Online Stage: View online-only presentations.

Networking: Interact with fellow attendees in organized one-on-one meet and greets, where you will be matched randomly with different people for a set amount of time. During these interactions, you’ll have the opportunity to extend a call and share contact details.

Learn more about navigating the Networking area.

Help: Experiencing technical difficulties? Click the Help button to receive support from a member of the Squarespace team.

Surveys: Offer your feedback during or after the event. A notification will appear when surveys are available.

In-Person Experience

The in-person event is located at Squarespace NYC HQ at 8 Clarkson St, New York, NY 10014. Upon arrival, you’ll be directed to check in and given further instructions for accessing the event space. 

Please note that in-person check-in closes at 10:30 AM ET on August 24.

Registration

Prior to the event, you’ll receive a required visitor’s form via email to complete before arriving at Squarespace NYC HQ

IRL Rooms

You will receive a map upon arrival at Circle Day. There will be a designated mother’s room. If you intend to make use of this room, please reach out to circleday@squarespace.com by August 23.

Hopin

If you are an in-person attendee of Circle Day, it is not necessary to download Hopin or participate in the event chats or virtual Expo space. However, if you’d like to do so, please feel free to follow our above instructions.

We recommend downloading the app to your mobile device ahead of the event.

Waitlist

The in-person Circle Day experience is sold out. Registrants on the waitlist will be notified as spots become available. 

All Circle members and non-Circle members are welcome to join us online.

Meals

A light breakfast, lunch, and snacks will be provided throughout the day. There will also be a happy hour and bites to celebrate the end of Circle Day.

Safety

Vaccines are required to attend Circle Day in person, and you'll be asked to provide proof of vaccination upon arrival at Squarespace HQ. We ask that anyone who is experiencing COVID-19 symptoms or who has recently tested positive for COVID-19 join the event online instead. 

At any point, Squarespace reserves the right to cancel the in-person experience.

FAQ

  • Squarespace team members will send schedule reminders throughout the day to announce upcoming presentations or workshops and where they’re happening. You can also check out the virtual Expo hall on Hopin to explore products and interact with vendors between presentations.

    If there isn’t anything going on, feel free to reach out to someone you’ve made a connection with or explore the Networking feature on Hopin.

  • Make sure your headphones/speakers are turned on. Test them on your favorite YouTube video to confirm that your speakers and video are working on another app. If you're able to hear audio and see video from another app, submit this question through the Help button and someone on our team will reach out to troubleshoot.

  • In-person attendees will interact with Squarespace team members throughout the day. During lunch, you’ll have an opportunity to meet the team.

    Online attendees are invited to attend a virtual lunch through the Sessions feature on Hopin. You can also connect with team members through the Networking feature.

    Can’t join us for either? Share your thoughts and feedback in the product section of the Forum. Our product teams read and often respond to your messages. They also use your feedback to make product improvements.

  • Don’t worry! We’re recording every presentation and will send them to attendees after the event. So, if you are facing technical difficulties, you can watch them on demand following the event.

  • To become eligible to join Circle, simply build or contribute to three Squarespace websites.

    See if you’re eligible.